Crafting Space

Facilitation and feedback both share an important ingredient - the 'space' in which they happen. In my experience, the space is a precursor to quality moments where the right conversations can emerge. In these spaces, cohesion and results flourish. String enough moments together and culture propagates and flourishes.

Each time we create space some of its conditions preexist from spaces past, allowing more direct paths to where we want to be.

As leaders, we can be forgiven for thinking we need to focus solely on content ‐ What needs to be said, to who and for what outcome. If we neglect the space, content falls like seeds on concrete.

When we try to give feedback (especially if it’s corrective) it’s much more likely to ‘land’ in a well intentioned space. It’s a natural human response to feel confronted by feedback. For many, that is compounded by a string of past negative experiences of feedback. Craft a good space, get better results - it’s not just about what you say.

What are the feedback spaces like in your work place? How effective are they? Do people relish feedback and actively seek it? What could you change?